Reviews Answered handles the reading, the writing, and the posting — so every customer who leaves a review, good or bad, gets a thoughtful, on-brand response fast. You stay in control of anything negative before it goes live.
This is what an unattended Google Business Profile looks like — reviews piling up with no reply while prospective customers are reading them right now.
of consumers say they're unlikely to use a business that ignores its reviews entirely — and 89% expect an owner to respond at all.
We built this so business owners never have to open the Google reviews dashboard again.
We watch your Google Business Profile around the clock so no review sits unanswered.
A response is written for every review, matched to your voice and the specifics of what the customer said.
Nothing critical ever posts without your sign-off. Anything 3 stars or under is sent to you first for a quick thumbs-up before it goes live.
Approved responses go live, and everyday positive reviews are answered automatically within 4 hours.
What business owners were sending (or not sending) versus what actually goes out once we take over.
"Thanks!"
"Thank you, Karen! We're so glad Dr. Reyes and the team could get you in quickly and that your cleaning went smoothly. We look forward to seeing you at your next visit!"
No response. Review sat unanswered for 3 weeks: "Charged me for a diagnostic I never approved. Won't be back."
"We're sorry to hear this, and we take billing concerns seriously. We'd like to look into what happened and make it right — please call the shop directly and ask for the manager, or reply here with a good number to reach you."
"Great class, small parking lot though."
"Thank you for the kind words and for the honest feedback on parking! We know it's tight out front — the side lot on Birch St. usually has more open spots during morning classes. Hope to see you on the mat again soon."
No setup fees, no per-review charges, no long-term commitment.
We'll reach out within one business day to get your account set up.